分担这份工作
开始申请领英
日期:2021年11月7日
地点:安徽合肥，230011
公司:康宁
解决客户的技术问题*在康宁和指定客户之间建立清晰的技术沟通渠道。*通过及时有效的技术问题解决和技术服务确保客户满意。*解决/澄清生产/质量行动的退货处理。*建立与客户服务，供应链，质量保证，产品工程和产品线管理的紧密联系。协调客户在康宁的质量/技术审核。*从产品、设计、开发和制造的角度对客户的流程进行全面的理解，并形成文档。*领导推广康宁的技术优势和能力。-根据客户的要求和关注优先考虑这些优势。*向全球产品工程师提出客户规格。*与客户协商并完成规格(与PL策略密切配合)*进行客户规格审查。 * Defines and manages customer’s qualification plan. * Manage product modifications and/or redesigns per customer spec changes. * Present customer issues at Region and Division's review meetings. * Promotes Corning's value in product, process, and technical expertise through clear linkage to the customer's value proposition Identify future opportunities * Identify potential opportunities & risks with customer product & process migration. * Lead process for Value Engineering & cost reduction initiatives at customer. * Design and facilitate technical presentations on substrate properties, product & process innovations and technology projects. * Lead regional roadmap process. - Understand 5-year technology and product roadmap with customers and how our roadmaps integrate to gain customer design-wins. - Effectively communicate / review roadmaps internally with subject matter experts Other significant responsibilities * As key technical liaison between customer and Corning internal, cultivate strong tech relationship with customers and drive internal alignment. * Network across all key positions that work to support customers.